Last updated: 17 April 2025
This privacy notice explains how we collect, use, and protect your personal information.
Contact details
Email: info@eimf.co.uk
Website: https://www.eimf.co.uk
What information we collect, use, and why
We collect the following personal information when you use our contact form:
- Your name
- Your email address
- Any other information you voluntarily include in your message
We use this information to respond to your enquiry and, where appropriate, to follow up on the matter you’ve contacted us about.
Lawful bases and your data protection rights
We rely on the following lawful bases under UK data protection law:
- Consent – You have given us clear permission to use your personal data for a specific purpose (i.e. contacting you after a form submission).
- Legitimate interests – We may use your data to respond to your enquiry when it is reasonable to do so and does not override your rights.
Your rights include:
- The right to access your data
- The right to correct inaccurate or incomplete data
- The right to request deletion
- The right to restrict or object to processing
- The right to withdraw consent at any time
To exercise these rights, email us at info@eimf.co.uk. We aim to respond within one month.
Where we get personal information from
We only collect personal information directly from you through the contact form on our website.
How long we keep information
We keep your information for no longer than necessary, typically up to one year after your last communication with us, unless there is a legal requirement to retain it for longer.
Who we share information with
We do not share your personal information with third parties for marketing or profiling. However, we do use third-party services to operate our website and manage our communications. These service providers only process your data on our behalf and under strict data protection terms.
- Website hosting provider – Hosts our website and may store your contact form submission securely.
- Email service provider – Delivers email communications between us and you.
Please confirm the providers used. If you’re unsure or use standard ones like Gmail or Fasthosts, I can fill this in.
Sharing information outside the UK
If any of our service providers are based outside the UK, we ensure your data is protected through:
- Transfers to countries covered by adequacy regulations
- Standard contractual clauses approved by the UK Information Commissioner
Currently, our contact form data may be handled by:
(Please confirm if any services are hosted outside the UK – for example, Google Workspace, which is based in the US but covered under adequacy agreements.)
How to complain
If you have concerns about how we handle your data, contact us at hello@eimf.co.uk.
You can also complain to the Information Commissioner’s Office (ICO):
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint